Ben applied to law school and was admitted to Boston University School of Law. There, Ben was a standout student. His grades were so exceptional after his first year that he was accepted as a transfer student to Yale Law School where he earned his law degree. On his return to Maine, he joined Berman & Simmons, PA, Maine’s largest plaintiff’s law firm. During his 17 years at Berman & Simmons, Ben enjoyed many great successes and some disappointing failures, but overall managed to build the most successful plaintiff’s personal injury and medical malpractice practice in the State of Maine. In 2014, after 4 ½ year of litigation, Ben achieved a record-setting $22.5 million jury verdict in Burlington, Vermont, on behalf of a utility lineman who lost both of his legs during a high-voltage powerline switching operation. More recently, Ben recovered $2.5 million in a medical malpractice case tried to a jury in New Hampshire. Ben has been named in Best Lawyers in America every year since 2013 and was named “Lawyer of the Year” for the State of Maine twice. Ben has been listed in Super Lawyers every year since 2013. He has received the top rating of “AV Preeminent” from Martindale-Hubbell and has a 10.0 out 10 rating on AVVO. In 2019, Ben became only the second lawyer in Maine to be inducted into the Inner Circle of Advocates, an invitation-only group of the best 100 plaintiff lawyers in the United States.
Jon Burroughs, MD, MBA, FACHE, FAAPL is President and CEO of The Burroughs Healthcare Consulting Network, Inc. and works with the nation’s top healthcare organizations and consultants to provide ‘best practice’ solutions and training in the areas of governance, physician–hospital alignment strategies, credentialing, privileging, peer review and performance improvement/patient safety, strategic planning, legal and regulatory compliance, physician performance and behavior management, as well as ways in which physicians and management can work together in new ways to solve quality, safety, operational, and financial challenges through the creation of population health programs and clinically integrated networks. He is respected as a national healthcare administrative expert and has participated in over 220 legal cases for both plaintiff and defense over the past decade and is completing his JD at the University of New Hampshire Franklin Pierce School of Law in Concord, New Hampshire. His interests focus on the impact of systemic healthcare improvements and failures on the lives and wellbeing of patients and the safety of the public at large.
Dr. Burroughs serves on the national faculty of the American College of Healthcare Executives and the American Association for Physician Leadership, where he has been consistently rated as one of their top speakers and educators.
He is the author or coauthor/editor of the following books: Essential Operational Components for High Performing Healthcare Enterprises (2018 and honored with the 2020 James A. Hamilton Award for outstanding healthcare management book), Redesign the Medical Staff Model-A Guide to Collaborative Change (published by Health Administration Press, January, 2015 and honored with the 2016 James A. Hamilton Award for outstanding healthcare management book), The Complete Guide to FPPE (2012), Medical Staff Leadership Essentials (2011), Engage and Align the Medical Staff and Hospital Management: Expert Strategies and Field Tested Tools (2010), A Practical Guide to Managing Disruptive and Impaired Physicians (2010), The Top 40 Medical Staff Policies and Procedures, Fourth Edition (2010), Emergency Department On-Call Strategies: Solutions for Physician-Hospital Alignment (2009), and Peer Review Best Practices: Case Studies and Lessons Learned (2008).
Dr. Burroughs has been a physician for forty-six years and has served in clinical roles as a board-certified emergency physician, administrative roles as President of the Medical Staff and interim clinical executive throughout the country as part of his consulting engagements. He previously served as a member of the clinical faculty of Dartmouth Medical School, where his research interests included introducing EMT defibrillation and automatic defibrillation into the field.
Dr. Burroughs’ passion for the outdoors has led him to serve as a physician on mountaineering expeditions and he has reached the summits of over 5,000 peaks throughout North America, South America, Europe, Africa, Asia and he is the coeditor of the 26th edition of the White Mountain Guide and the first edition of the Southern New Hampshire Trail Guide. He was the first person to hike and log all 2,000 + miles of maintained trails in the State of New Hampshire. He continues to climb and reached the summit of Mt. Fuji in Japan on September 5, 2018.
Dr. Burroughs received his bachelor’s degree at Johns Hopkins University, his MD from Case Western Reserve University, and a healthcare MBA with honors at the Isenberg School of Management. He will receive his JD degree from UNH Franklin Pierce School of Law on September 1, 2023. He is a certified healthcare and physician executive and is a fellow of the American Association for Physician Leadership and the American College of Healthcare Executives where he was recently honored with a distinguished service award for his contributions to the field of healthcare management. He has been recognized with five CALI Future Achievement Awards for his performance in legal analysis, contracts, and torts at the Concord School of Law, Los Angeles, California.
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The key to success in medical malpractice is to make the case about something more than an error in human judgment committed by doctors or nurses. Jurors believe that mistakes can happen, and many doctors and nurses are likeable, well-intentioned, people who jurors do not want to punish with a large verdict. However, doctors and nurses are trapped in a for-profit medical system that creates perverse incentives that lead to bad patient care and poor outcomes. In many cases, the doctors and nurses are also victims of this system. The most compelling medical malpractice cases are those that go beyond individual acts of human error to uncover the underlying root cause of the problem—that is, the system failure. In this hour-long lecture, Attorney Gideon will demonstrate—and provide concrete examples of several cases and trials—how to identify and litigate the system-failure case in medical malpractice.
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